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How to optimize Call Quality when using the Desktop App and Salesforce CTI softphone.
How to optimize Call Quality when using the Desktop App and Salesforce CTI softphone.
Juan Manchoulas avatar
Written by Juan Manchoulas
Updated over a week ago

PhoneIQ is a Voice over IP phone system and communications platform.

To ensure optimal call quality, we recommend:

  • A professional headset (no earphones)

  • An Ethernet cable rather than Wi-Fi

  • Optimize your network using these guidelines

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