PhoneIQ Help Center

Admin Portal Guide

Learn how to setup and manage PhoneIQ

20 articles in this collection
Written by Maria Eugenia Cabrera and Juan Manchoulas

Salesforce CTI & Integration Guide

Setup the PhoneIQ - Salesforce Integration

37 articles in this collection
Written by Juan Manchoulas and Maria Eugenia Cabrera

CTI & Desktop App

A complete guide to PhoneIQ's Desktop App for Mac's and PC's

16 articles in this collection
Written by Maria Eugenia Cabrera, Nahuel Flores, and Juan Manchoulas

SMS & MMS Messaging

Learn how to setup and manage text messaging for Salesforce

7 articles in this collection
Written by Juan Manchoulas

Call Center

ACD Call Center Management

2 articles in this collection
Written by Juan Manchoulas

Network Readiness Assessment & Device Management

Assure network readiness for VoIP and Cloud Communication Services across locations to guarantee a successful deployment.

11 articles in this collection
Written by Juan Manchoulas

PhoneIQ for Salesforce High Velocity Sales

Get the most out of Salesforce HVS with PhoneIQ

5 articles in this collection
Written by Juan Manchoulas

Troubleshooting

Easily fix common and known issues

6 articles in this collection
Written by Juan Manchoulas and Nahuel Flores

Billing

Manage your PhoneIQ subscription and calling credits

6 articles in this collection
Written by Juan Manchoulas