Call Center

2 articles in this collection
Written by Juan Manchoulas

Managing Agent Call Center Status

Learn how to switch between In Service, Off Duty and other Call Center states.

Written by Juan Manchoulas
Updated over a week ago

Using the Live Supervisor Console

Track agent activity in real time, coach reps and manage your entire call center from one easy to use dashboard.

Written by Juan Manchoulas
Updated over a week ago