Admin Portal Guide
Learn how to setup and manage PhoneIQ
By Nahuel1 author20 articles
- CNAM
- Custom Supervisor Roles
- Supervisor Role
- How to check for new PhoneIQ releases
- Understanding the different call statuses in PhoneIQ
- ACD Call Queue Management
- Ring Group Management
- User management
- Managing Locations
- Departments
- Phone Numbers
- Call Flows
- Call Flow Actions
- Automatic Call Recording
- Desk Phone Management
- Call Logs
- Setting up After Call Work for your Reps
- Enabling Local Presence
- Assigning tags to a phone call
- Music on Hold