Locations allow administrators to easily group departments, users, call flows, phone numbers, devices, and more. Locations can represent the different office locations of a business and provide different configuration options like:

a) Country: Defines the dialing plan for the users within the location.
b) Time Zone: Sets the default time zone for call flows within the location.

c) Language: Sets the language for the default voicemail greetings.
d) Emergency Services: If enabled for the account, it allows to set up the default E911 address for that location.

It is required to have at least one location within an account.

Create New Location:

Within the admin portal, under the locations app, select the option “Add New Location”.

Once selected, complete the following form with the corresponding data and save.

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